TERMS OF USE
TERMS
shopperman.gr reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, in accordance with its needs and business ethics. shopperman.gr undertakes the obligation to inform users of any modifications as well as any change, through the website of this online store. It is clarified that the change of terms does not affect orders that you have already placed.
Limitation of Liability
shopperman.gr cannot provide any guarantee for the availability of the products, but guarantees timely information to end consumers about their unavailability.
shopperman.gr is only liable for fraud and gross negligence, in case of delay in the delivery of ordered products and for information it provides or services it provides through its website.
The online store of Shopperman.gr is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, shopperman.gr has no responsibility for acts or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through it.
Security
shopperman.gr recognizes the importance of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum security. All information related to your personal information and transactions is secure and confidential.
All payments made using a card are processed through the electronic payment platform "Nexi e-Commerce" and uses TLS 1.2 encryption with a 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.
Privacy
During your visit to the pages of www.shopperman.gr it is possible that you will be asked to declare your personal information concerning you (name, last name, occupation, e-mail address, product shipping address, etc.) as a rule in order to process your orders. Any personal data that you declare anywhere on the pages and services of the www.shopperman.gr websites are kept exclusively and only for reasons related to your communication transactions with us, the improvement of the services provided and ensuring the operation of the respective service and they may not be used by any third party (with the exception of where provided by Law for the competent authorities only).
In any case, the employees of shopperman.gr who have access to your personal data are specific and the access of unauthorized persons to your personal data is prohibited. Every reasonable measure to secure your data has been taken. Your personal information in extremely rare and special cases may also be disclosed to businesses cooperating with shopperman.gr, in order to support, promote and execute your business relationship with us, but always under conditions that fully ensure that your personal information they do not undergo any illegal processing.
For any question or proposal or statement related to these matters, please contact us using the special contact form provided at the following link info@shopperman.gr
At any time, the user reserves the right to information or to object to the further processing of his data in accordance with the current legislation on the protection of personal data.
Order cancellation
Cancellation of the order can be done in the following cases: Before the order is completed, during the online order process you can "back" and remove the quantities of products from your basket by clicking on the "remove" button. If the online order has been completed but the product has not yet been shipped, you can call them and one of our associates will take care of canceling your order. After receiving the product, call us on (+30) 281 121 7183 or contact us via the website's email form, explaining the reason you wish to cancel the order. One of our associates will serve you immediately and inform you about all your options. In case your order already has an invoice and wish to cancel it, then contact the Customer Service Department at (+30) 281 121 7183 and provide the details of your order. However, the status of the order will not change on your account page.
Order delay
Your order may be delayed for the following reasons:
The product has been delayed by our supplier: In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers either domestically or internationally. But there are cases where an order of ours can get "stuck" in customs or in transit, as a result of which we do not have it in our warehouses when we calculate. In such a case, we will contact you to ask if you would like us to deliver the order without this product or suggest an alternative. We will send this item to you immediately after receiving it in our warehouses.
The product you ordered has already been discontinued and is not available: Among the products we display in our online store there are rare cases where their supplier suddenly and without warning announces that they are removing them. In this case, an employee of our company will contact you immediately to give you all the alternative solutions.
During periods of extreme weather or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.
In case it is impossible to contact you by phone and/or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because, for example, your details that you have entered are not correctly updated.
Information & Products Provided
shopperman.gr is committed to the completeness and validity of the information listed on the www.shopperman.gr website, both in terms of the existence of the essential characteristics that are described for each product it has, as well as the accuracy of the data concerning the services provided by the online store of shopperman.gr, subject to any technical or typographical errors, which have escaped notice or occurred unintentionally or due to any interruptions in the operation of the website due to force majeure.
Intellectual property rights
The website www.shopperman.gr is the official website of Shopperman.gr. All the content of the websites posted by shopperman.gr, including images, graphics, photographs, designs, texts, services and products provided are the intellectual property of shopperman.gr and are protected according to the relevant provisions of Greek law, European law and of international conventions.
Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the real provider of the Website Content is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or medium for commercial or other purposes is permitted only with the prior written permission of shopperman.gr or any other legal owner of the above copyrights.
The names, images, logos and distinctive features that represent shopperman.gr and/or its online store and/or third parties contracted with them as well as their products or services, are exclusive marks and distinctive features of shopperman.gr or /and of the above third parties and are protected by Greek, Community and international laws on trademarks and industrial and intellectual property and unfair competition.
In any case, their appearance and exposure on the www.shopperman.gr websites should in no way be taken as a transfer or assignment of a license or right to use them.
Withdrawal / Return – Replacement of Products
You have the right to return the products you have purchased and to request their replacement a) in all cases in which, with proven fault of shopperman.gr, you were delivered products other or substantially different from those you ordered b) in all cases in which there was defect in the product or lacks an agreed quality and provided that (i) the manufacturer's or importer's warranty does not provide otherwise and the product is under warranty, in which case the warranty terms apply or (ii) if there is no warranty against (i) the buyer's rights have not been statute-barred, or (iii) if there is no warranty under (i) and the defect or missing quality is not significantly.
You have the right to return the products you have purchased and request their exchange with another product or products up to the amount of the price you have paid or with an additional price if you wish, within twenty (20) days of receiving the product.
You have the right to return the products you have purchased and request payment of the price you paid us a) in all cases where the product has been defective or lacks an agreed quality and provided that (i) not otherwise provided by the warranty of the manufacturer, or the importer and the product is under warranty, in which case the warranty terms apply, or (ii) if there is no warranty under (i) the statute of limitations of the buyer's rights has not expired, or (iii) if there is no warranty by (i) and the defect or missing quality is not material and (b) within 10 days of delivery of the product shopperman.gr is liable for compensation in the event of a lack of an agreed quality or the existence of a defect only if this has been caused by its fault, in which case it is not liable for slight negligence.
In addition, for all cases, the product to be replaced-repaired must necessarily be accompanied by the original proof of purchase. For all the above cases, the products to be replaced-repaired must be in the condition received by the customer, complete and undamaged, and their packaging must be the one that normally accompanies the product (the IMEI must agree) and be in excellent condition , together with all the documents that accompanied the product (e.g. DAT, Retail Account, etc.). Before any return, it is recommended to consult with the online store of shopperman.gr. In any case, the return and replacement is possible under the following conditions: 1. contact the Online Store on the same day or the next working day 2. in case of changing the product within 20 days with another or others up to the amount of the price or with additional price or withdrawal within 10 days in accordance with article 5 par.10 of Law 2251/1994, the product must not have been used 3. the product is accompanied by all the necessary documents proving the transaction (e.g. DAT , Retail Dept. etc.)
Privacy Policy
PRIVACY
shopperman.gr created this website with the sole purpose of serving its customers. The shopperman.gr website is simple and friendly to use, while it has been designed to meet the specific needs of each user. In order to provide you with the best service, it is important that you, our customer, understand that you must provide us with certain information related to the processing of your order that is kept by us.
This Privacy Statement describes the method of data collection from our website and the use of this data by us. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.
As a data controller, the company Shopperman.gr informs that e-mail address details of the company's customers, when they constitute personal data and have been provided in the context of a complete purchase of products or services or another transaction with the company, may be used, in accordance with the article 95 of the EU Regulation 679/2016 (GDPR) and the provisions of Directive 2002/58/EC of the European Parliament and of the Council of July 12, 2002 regarding the processing of personal data and the protection of privacy in the field of electronic communications and article 11 of L.3471/2006 for the direct promotion of similar products or services of the company or for serving similar purposes, given that the consumer is provided in a clear and distinct manner with the possibility to object, in an easy and free way, to the use of his electronic data, and this in every message, and only if the user had not objected to this use in the first place. It is always given, in the context of the possibility of exercising all rights according to the provisions of the EU Regulation. 679/2016 (GDPR) from the data subject, the possibility of opposing the specific processing by selecting unsubscribe from the specific action which can be selected in every relevant communication between the company and the consumer.
GENERALLY
The information voluntarily provided by the users of the mentioned website is used by our company in order for its users to have direct and meaningful communication with the store, to provide them with answers to specific questions they ask and, finally, to be served and executed the orders their The information collected through the website is intended to measure its traffic numbers, determine customer requirements for more products and facilitate transactions with our company.
shopperman.gr does not distribute to any other organization or partner that is not connected to this e-mail addresses, or any other information concerning its users and customers.
COLLECTION OF INFORMATION
shopperman.gr designed its website so that its users can visit it without having to reveal their identity, unless they wish to.
Visitors to our website are asked to provide us with their personal data only if they want to order product(s), register on our website and/or send an email to shopperman.gr.
USE OF INFORMATION
shopperman.gr collects three types of information about users: (1) data that the user gives us when registering as a customer, (2) data that the user gives us in order to execute his order from shopperman.gr, (3) information that the user gives us in contest entries held from time to time;
When filling out any order form on our website, you will be asked for your full name, address, postal code of your area, email address, telephone number, credit card details, payment method for the order. In addition, you may be asked for more specific information, such as shipping details of an order, billing information or details about an offer you have requested.
shopperman.gr makes use of the information you give us during the electronic submission of the form, in order to contact you regarding (i) the delivery of the order to your place, (ii) to confirm and identify the customer in any necessary case, (iii) for new or alternative products offered by the company, (iv) special offers of the company, (v) receipt of gifts after a competition draw.
You have the option to choose whether or not you want to receive such communications from shopperman.gr, by sending your request via e-mail to info@shopperman.gr.
ACCESS TO INFORMATION
Each order execution requires the collection of personal information to deliver or reserve an order. Also, the use of a credit card, for the charge of which identification documents of the legal owner are needed the first and only time, is guaranteed in every case.
Any supporting document and document that certifies and declares the customer's identity remains strictly confidential and is checked only by the responsible department of shopperman.gr. Your submission of your personal data means that you consent to this data being used by shopperman.gr employees for the reasons mentioned above. shopperman.gr requires its employees and the maintainers of its website to provide its user-clients with the level of security mentioned in this Privacy Statement. In no other case can shopperman.gr share your personal information with others without your prior consent, unless this is required through legal means.
Please be aware that under certain conditions the collection, use and disclosure of your personal data collected online without your prior consent is permitted or required by law or court order (for example in case of court decision).
COOKIES
shopperman.gr has the possibility to use cookies as part of the facilitation and operation of the services through its website.
Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as shopperman.gr to function smoothly and without technical anomalies, to collect multiple user options, to recognize frequent users , to facilitate their access to it, and to collect data to improve the content of the website.
Cookies do not cause damage to users' computers, but also to the files stored on them. We use cookies to provide you with information and to process your orders, while they are automatically deleted each time you leave the site.
You must keep in mind that cookies are absolutely necessary in order for our website to function properly and seamlessly.
CORRECTION MODIFY OR DELETE INFORMATION
shopperman.gr allows its users to correct, change, complete or delete data and information that they have charged to the company.
If you choose to delete a piece of information, shopperman.gr will act to delete that piece of information from its files immediately. For the protection and safety of the user, shopperman.gr will try to make sure that the person making the changes is indeed the same person as the user.
To access, change or delete your personal data, to report problems regarding the operation of the website or to ask any question, contact shopperman.gr by e-mail at info@shopperman.gr.
Changing or correcting your personal data can also be done via the shopperman.gr registration page. Please note that we will do our best to protect your personal data, but protecting your password on our website is also up to you.
SECURE TRANSACTIONS
shopperman.gr is committed to ensuring the security and integrity of the data it collects about the users of its website.
shopperman.gr has adopted procedures that protect the personal data that users submit to its website or provide to it by any other means (e.g. by telephone).
These procedures protect user data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used correctly.
PERIODIC CHANGES
Shopperman.gr continuously expands, updates and improves its website and related products and services, and renews this policy.
We recommend that you read this procedure at regular intervals, in order to be informed of any changes in the content of this personal data protection policy.
This policy will be amended from time to time without prior notice to users.
ACCEPTANCE OF APPLICABLE PRIVACY PROCEDURES
If you use this website, you accept and consent to this Privacy Statement published through it.